The IRCTC is committed to passenger satisfaction. It takes all possible measures to enhance a passenger’s travel experience and to make their trip fulfilling. One such initiative is the order food in train online facility that allows passengers to order their favourite foods on the go. As passengers order their favourite foods from their preferred restaurants, the entire back end springs into action, to get it delivered on the train at the scheduled station. But what if the train is running late? This is where the live train running status check becomes important.
But before we understand the role of live train running status check in the effective working of the order food in train online service, let’s understand how the online system of order food in train works:
Table of Contents
How To Order Food In Train?
The process of ordering food on the train is simple. It involves a few steps. The passenger must log in to the website of the IRCTC-authorized food partner or download the app on their mobile phone. Upon entering the 10-digit PNR number, you will be redirected to the page where you must select the scheduled station when you would prefer the food delivery. The interface will connect you to the partner restaurants delivering food at the scheduled station. Select food from the available menu and pay online through the preferred payment gateway. You will receive your order confirmation via SMS and email.
On the scheduled station you will receive your order on your seat!
How Is Live Train Running Status Important?
The IRCTC train timetable provides comprehensive information on the train journey. It not only mentions the departure and arrival times of the train but also provides details of en-route stations and halt durations. But during unmanageable conditions, the trains may run late. A live train running status check is therefore important to order food. This will help you enjoy hot and fresh food at your seat despite the trains running late.
Thus, passengers and the delivery restaurants do the live train running status check to ensure timely food delivery.
How Does Live Train Running Status Check Benefit Parties?
When going to avail the order food in train online facility, the basic step is to perform the live train running status check. It will help both the passengers and the delivery partners in numerous ways. These include:
- Better meal planning depends upon the expected arrival time at a particular station. There is no fun in ordering a breakfast menu if the train will reach the delivery station beyond restaurant operation timings.
- Being aware of the live running status of a train can help you pick a different delivery station. These adjustments are possible only if you clearly estimate when the train will reach a specific station.
- Pre-booking the food order facilitates better coordination with the restaurant or catering service. This ensures the meal is ready and delivered hot and fresh, despite the train running behind schedule.
- Knowing the live running status allows you to adjust your food orders if there are any unexpected delays in the train schedule. This avoids the inconvenience due to missed meal deliveries.
- The order food in train online service works best when backed by effective real-time train status updates. It is impossible to deliver food effectively in moving trains unless the delivery partners have a clear real-time status check.
- For the partner restaurants, the live updates are a saviour. It cuts down on unwanted food wastage due to undelivered orders. Also, customer satisfaction is the key for such restaurants to grow and prosper. This can be achieved only when the passengers get their desired orders delivered hot and fresh.
Conclusion
If you are looking to order food in train online, simply go in for a live train running status check as the first step. For the best food delivery experience, order at least 50 minutes before the train is scheduled to reach the selected food delivery station. This will ensure hot and fresh food delivery even if your train is running behind schedule. Thus, while both are distinct travel-related services with unique features and advantages, they work in tandem with efficient food delivery when ordering food on the go.
FAQs
How is food delivered on trains that are running late?
The food delivery partner constantly tracks the live train running status. Thus, the food is prepared and delivered hot and fresh depending on when the train will reach the scheduled station.
Why is my food delivery on the train cancelled?
If the train is running late by more than 2 hours, the food delivery in train orders will be cancelled automatically. The customer will get a full refund of the same.
I did not receive any confirmation for my order of food in train booking. Is my order confirmed?
There are chances when the train runs through low coverage areas and the internet connectivity is lost. An order confirmation by SMS and email is mandatory for every successfully placed order. In case you do not receive an order confirmation, get in touch with the customer care executive through the app’s helpline link to know about the exact status of your order.
Can I change the food delivery station once the order for food in train delivery is confirmed?
No, the food delivery station for successfully placed orders cannot be changed. You can cancel the order and place a fresh order. Read the terms and conditions related to refunds before cancelling your order.
My train ticket is not confirmed. Can I order food on the train?
Yes, passengers whose train tickets are not confirmed can also avail order food in train online service through their PNR number. Passengers with RAC train tickets must be at their seats at the time of food delivery. Otherwise, the order will not be delivered.